Here are the slides from Firecat CEO Susan Price's presentation at WordCamp San Antonio 2015 — I'm showing several usability techniques and tools. If you know of new tools and techniques, please let us know; we love that stuff.
Susan provides presentations, training and consultations on Integrated Digital Strategy, Usability and User-Centered Design, Search Engine Optimization, Effective Social Media Marketing, and other digital business topics.
If you live in San Antonio, join Firecat and other professionals responsible for digital marketing for business at our free Firecat First Friday sessions.